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Feed Me Fight Me

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Your pending points will become cancelled, and will be removed from your account.

What if the friend I refer returns their order?

CARB CLUB FAQ

Shipping Policy

What are your delivery options?

Do you offer international shipping?

How long will my order take to arrive?

How can I track my order?

When will my order ship?

Shipping & Delivery

What is your return & refund policy?

What is your cancellation policy?

Returns & Cancellations

What is the Carb Club?

Who can join?

I made a purchase before joining, can I still get points for it?

How do I redeem my points?

What are redeemable vouchers?

How does the Carb Ladder work?

When do I receive my points after making an order?

When do I get my Refer a Friend Points?

How do I get points for following on social media?

What if I was already following you on social media?

Why did my account balance go down?

I completed an activity but didn't earn points!

What do the 'approved', 'pending' and 'cancelled' statuses mean?

Can I use my points during checkout?

How do I leave the program?

What happens if I leave and decide to join again?

Where can I report a problem or give feedback?

Are my carb points refundable?

What payment methods do you accept?

Payment Methods

What is Route and Green Package Protection?

How Does Route Work?

How Does Route Process Refunds or Reorders?

When Should I File a Claim?

What if My Order Never Arrives or is Stolen?

What if My Order Arrives Damaged?

How Do I File a Claim for my Lost, Damaged, or Stolen Order?

What are Route’s Terms and Conditions?

Is Route a Licensed Insurance Company?

Route Shipping Insurance

What are the materials of the clothes?

Tips to care and extend the life of your clothes

What is the sizing of the belts?

How long does it take to create the belts?

Products & Care

What if the friend I refer returns their order?Updated 6 months ago